Shipping & handling
Shipping is organised personally with you on WhatsApp when you place your order — that's where we confirm your address, the shipping cost and the dispatch day.
Organised at checkout
When your order arrives with us on WhatsApp, we confirm stock and shipping before anything is charged. You always know the full total before you pay.
Fresh, every time
All compounds are lyophilized and shipped fresh from temperature-controlled storage. Vials are packed to preserve stability in transit.
BAC water included
Every order includes bacteriostatic water for reconstitution at no extra charge — no separate purchase needed.
Delivery window
Orders arrive within 3–5 business days of dispatch, shipped tracked in plain, discreet packaging.
Damaged in transit
If a package arrives damaged, message us on WhatsApp with your order reference and photos within 48 hours of delivery and we'll make it right.
Australia only
Renew Club ships within Australia only. Orders to addresses outside Australia cannot be accepted, and the buyer is responsible for confirming that research compounds may be lawfully received at their address.
Questions about this policy? Message us on WhatsApp and we'll answer personally.
Research-grade peptides, independently tested and honestly documented. BAC water included with every vial.